Shelby was a passenger in a car riding with her friend when a semi-truck suddenly turned in front of their car. They hit the bottom of the trailer, nearly taking the top of the car off. She was knocked unconscious. She had numerous internal injuries as well. She spent a week in Harborview, and was released. She came home to a mountain of medical bills. The trucking company insurance company was not willing to help her with the bills, and told her they would only pay if she was willing to settle for a little more than what the medical bills were. She would not settle because she still had a host of unexplained symptoms. None of her doctors addressed her brain injury. She had constant nausea, vomiting several times a day. She was no longer able to work.

She contacted Scott, and after giving her the names of various medical specialists, she was able to start finding answers. She was diagnosed with a vagus nerve injury, which is a nerve that goes from the brain to the stomach, and controls the stomach’s ability to contract and process food. When it stopped working, she was unable to process food, and became constantly nauseous. She also had a pituitary injury, that affected her energy level, thinking ability, weight level, and ability to get out in the world. Scott directed her to the right doctors who were able to diagnose her and get her on the right medication to restore her quality of life. However, her future medical bills would run in the hundreds of thousands of dollars, and the insurance carrier trivialized her injuries as not being related to the crash.

Scott filed suit against the trucking company, and after sending her to a doctor hired by the insurance company, that doctor agreed with Scott that indeed she had a pituitary and vagus nerve injury. The trucking company and the insurance company then had to change their tune, and paid their complete policy limits available. Shelby got the help she needed to keep her quality of life intact, and make sure her medication and future medical care would always be taken care of so she would never have to rely on anyone else to pay her bills.